Skip to main content
Support Center Help Center home page Support Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Support Center
  2. Drivers
  3. EV Driver FAQ

EV Driver FAQ

  • Pricing
  • QR Scan/Station ID Error Prompts
  • Why Is My Charging So Slow?
  • What are idle fees?
  • Using the AmpUp Web App
  • Why did my charging suddenly stop? (SuspendedEV Error)
  • How to start a charging session?
  • My session is stuck, how do I start a new session?
  • What can I do if a non-electric vehicle is parked in an EV charging spot?
  • How much does charging cost and who sets the pricing?
  • How can I access a private charger?
  • Why am I getting an error after scanning a charger QR code or entering a Station ID?
  • The connector is stuck, what should I do?
  • Where do I enter an access code to get free/discounted charging?
  • How to link my AmpUp RFID in the mobile app?
  • Why does charging seem to slow down as the battery gets more full?
  • RFID cards - how to order and link with the app
Support Center
Français (Canada)
Powered by Zendesk