Drivers

Wallet + Payment

• Why do I see a $10 or $50 hold on my card?
• How does AmpUp’s Driver Payment and Wallet work?

Mobile App

• How to get started with AmpUp's Mobile App
• How can I order RFID cards?
• How to link my AmpUp RFID in the mobile app?
• Where do I enter an access code to get free/discounted charging?
• Why does AmpUp charge a Service Fee?
• Why does charging seem to slow down as the battery gets more full?

Refunds

• AmpUp Refund Policy
• How do I get a refund for a charging session?