FAQ
- How do I prepare for my fleet of electric vehicles?
- What happens if there is a power outage while my car is plugged in? Does the station keep charging once power is restored?
- What happens if a car if the charging station loses connection to AmpUp while my car is plugged in?
- AmpUp Plans & Pricing (2023 Update) FAQ
- Which utility rebate programs is AmpUp approved for as a software vendor?
- Do I need to have reliable internet connectivity to use a networked EV charging station?
- Can I use any cable to charge my electric vehicle?
- Do I need an electrician to install an EV charging station?
- What kind of data do EV charging stations monitor and collect?
- What is the difference between a “smart” charger and a “dumb” EV charger?
- What are the benefits of a networked station?
- Do I need a membership to utilize an EV network?
- What is the difference between a networked and non-networked station?
- Are EV charging stations ADA-compliant?
- How will more EV charging affect my utility’s ability to manage the grid?
- What are time-of-use (TOU) rates and off-peak charging?
- How much will my utility company bill me to charge at home?
- What is considered a public charger in the State of California?
- What are carbon offsets or credits?
- What is CTEP?
- Are there federal policies which support electric vehicle and EV charging adoption?
- What are you payment processor's terms and conditions?